Your Privacy is our Priority
Peace Child International is committed to protecting your personal information and being transparent about what information we hold, whether you are a donor, advocate, blogger, campaigner, or just like to stay abreast of things with our newsletter.
Developing a better understanding of our supporters through their personal data allows us to communicate and to fundraise more efficiently, which ultimately helps us in our youth focused work built around the UN’s Sustainable Development Goals.
We ensure that we use your information in accordance with all applicable laws concerning the protection of personal information. The data controller is Peace Child International, registered charity in England and Wales no. 1095189, whose registered office is C/O Wagstaffs, Richmond House, Walkern Road, Stevenage, SG1 3QP.
PEACE CHILD INTERNATIONAL WEBSITE
At any time, you can visit our site without telling us who you are, or revealing any personal information. On occasion, you may provide us with personal information like your name, email address, a contact number or financial information.
This is data that you knowingly choose to disclose for purposes such as contacting us, making a donation, signing up to our newsletter or asking a question. We ask for personal information so that we can fulfil your request and return your message. This information is retained and used in accordance with existing laws, rules, regulations and other policies.
Information provided by you
Information that you provide when you make a donation, volunteer, register for an event, start a fundraising campaign for us, correspond with us by email, phone or sign up for our newsletter. This information may include your name and contact details including your email address (unless you have stated that you would like to remain anonymous). Where appropriate, this information will include your reason for donating to us and whether or not your donation included gift aid.
Information about your website visit
This includes the full Uniform Resource Locators (URLs) clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), and methods used to browse away from the page. We also track any form submissions and donations.
Information we receive from third parties
This includes data we may obtain from independent payment providers such as PayPal or Stripe, the Charity Commission, Companies House, on social media, through fundraising sites (for example Just Giving) or in public media sources (newspapers, magazines).
HOW WE USE THIS INFORMATION
When you give us your information for a specific purpose, we use the information only for that purpose. For example, we use return email addresses to answer the message that we received from you.
We use personal information for legitimate purposes related to our work. We may use this information as a part of our charity work, for example:
- Administration of the charity
- Improving our communications with you across our social channels and within our newsletter
- Statistical analysis and survey creation
- Supporter profiling research
- Administration of your donation
- Supporting fundraising activities
- Protection against fraudulent transactions
- Advertising effectiveness analysis
- Provision of content relevant to you
- Operation and optimisation of our website services and content
- Ensuring focus on a safe and secure website
We have physical and electronic controls to safeguard and secure the information that we collect online. Transmission of information via the internet is not guaranteed to be completely secure. We use a secure server software (SSL) to encrypt your financial and personal information however we cannot guarantee the security of your personal data while it is transmitted.
We recommend ensuring your programmes (including your web browser) are up to date and that you have relevant local security systems in place, for example secure access controls, antivirus or anti-malware.
Personally identifiable information is stored on our server and is not publicly accessible. We prevent unauthorised access, maintain data accuracy, and ensure the correct use of information with appropriate physical, electronic and managerial processes to safeguard and secure the information that we collect online.
Sensitive data such as credit card numbers are fully encrypted as per the payment card industry data security standard (PCI-DSS). Access to your data is limited on a role requirement basis.
Some information may be stored on a Google Drive, with locked access limited to Peace Child logins with two factor authentication access requirements. Newsletter signups are stored directly into our cloud based email software, which also requires access by two factor authentication. Website activities are tracked and primarily stored within our Google Analytics.
We will always contact your through your preferred contact methods.
We will never share your name, email address or any other personal information with any third party unless required to by law or by regulatory bodies. We will use reasonable endeavours to let you know before we do, unless legally restricted.
Any personal data that we retain is subject to review, and is deleted once it is no longer required for a lawful purpose.
LINKS TO OTHER SITES
Under Data Protection Laws:
- You have the right to request a copy of the personal data that we hold about you free of charge, at reasonable intervals.
- If you believe that any of your personal data that we are holding is incorrect or incomplete, you have the right to request that we update this data.
- You have the right to be forgotten and to request erasure of your personal data.
- You can also request for your data to be transferred directly to another data controller.
You have the right to complain to the supervisory authority, the Information Commissioner’s Office (ICO) about our data processing activities. These rights may be executed by sending an email to [email protected] or by writing to us at Peace Child International, Future Business Centre, 47-51 Norfolk Street, Cambridge CB1 2LD.
We may update this policy from time to time by updating this page. If we make significant changes in the way that we treat your personal information, we will make this clear on the website or by contacting you directly.
We have made improvements to this policy so that transparency is at the core of what we do, if you have any questions you can get in touch directly at [email protected].