Your Privacy is our Priority

Peace Child International is committed to protecting your personal information and being transparent about what information we hold, whether you are a donor, advocate, blogger, campaigner, or just like to stay abreast of things with our newsletter.

Developing a better understanding of our supporters through their personal data allows us to communicate and to fundraise more efficiently, which ultimately helps us in our youth focused work built around the UN’s Sustainable Development Goals.

The purpose of this policy is to give you a clear explanation about how Peace Child International collect and use the personal information that you provide to us when you attend a congress, sign up for our newsletter, when you donate online, or any other data that we collect online. It also covers your choices regarding the information that you provide to us and how we use cookies to provide services to you or to improve the use of our website.

We ensure that we use your information in accordance with all applicable laws concerning the protection of personal information. The data controller is Peace Child International, registered charity in England and Wales no. 1095189, whose registered office is C/O Wagstaffs, Richmond House, Walkern Road, Stevenage, SG1 3QP.

PEACE CHILD INTERNATIONAL WEBSITE

We know that you care about how your personal information is used and shared, and we appreciate you trusting that we will do so carefully and sensibly. By visiting our website https://peacechild.org, you are accepting the practices described in this Privacy Policy.

Website Usage

At any time, you can visit our site without telling us who you are, or revealing any personal information. On occasion, you may provide us with personal information like your name, email address, a contact number or financial information.

This is data that you knowingly choose to disclose for purposes such as contacting us, making a donation, signing up to our newsletter or asking a question. We ask for personal information so that we can fulfil your request and return your message. This information is retained and used in accordance with existing laws, rules, regulations and other policies.

INFORMATION DETAIL

Providing your data to us is voluntary, however please be aware that we will not be able to process a donation, send you a newsletter, or register you for a congress without collecting your personal data. Such collected personal data will only be used according to this Privacy Policy. We may collect and process the following data:

Information provided by you

Information that you provide when you make a donation, volunteer, register for an event, start a fundraising campaign for us, correspond with us by email, phone or sign up for our newsletter. This information may include your name and contact details including your email address (unless you have stated that you would like to remain anonymous). Where appropriate, this information will include your reason for donating to us and whether or not your donation included gift aid.

Information about your website visit

This includes the full Uniform Resource Locators (URLs) clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), and methods used to browse away from the page. We also track any form submissions and donations.

Information we receive from third parties

This includes data we may obtain from independent payment providers such as PayPal or Stripe, the Charity Commission, Companies House, on social media, through fundraising sites (for example Just Giving) or in public media sources (newspapers, magazines).

HOW WE USE THIS INFORMATION

When you give us your information for a specific purpose, we use the information only for that purpose. For example, we use return email addresses to answer the message that we received from you.

We use personal information for legitimate purposes related to our work. We may use this information as a part of our charity work, for example:

General

  • Administration of the charity
  • Improving our communications with you across our social channels and within our newsletter
  • Statistical analysis and survey creation
  • Supporter profiling research

Financial

  • Administration of your donation
  • Supporting fundraising activities
  • Protection against fraudulent transactions
  • Advertising effectiveness analysis
  • Provision of content relevant to you

Website Specific

  • Operation and optimisation of our website services and content
  • Ensuring focus on a safe and secure website

DATA TRANSFER

We have physical and electronic controls to safeguard and secure the information that we collect online. Transmission of information via the internet is not guaranteed to be completely secure. We use a secure server software (SSL) to encrypt your financial and personal information however we cannot guarantee the security of your personal data while it is transmitted.

We recommend ensuring your programmes (including your web browser) are up to date and that you have relevant local security systems in place, for example secure access controls, antivirus or anti-malware.

DATA STORAGE

Personally identifiable information is stored on our server and is not publicly accessible. We prevent unauthorised access, maintain data accuracy, and ensure the correct use of information with appropriate physical, electronic and managerial processes to safeguard and secure the information that we collect online.

Sensitive data such as credit card numbers are fully encrypted as per the payment card industry data security standard (PCI-DSS). Access to your data is limited on a role requirement basis.

Some information may be stored on a Google Drive, with locked access limited to Peace Child logins with two factor authentication access requirements. Newsletter signups are stored directly into our cloud based email software, which also requires access by two factor authentication. Website activities are tracked and primarily stored within our Google Analytics.

COMMUNICATIONS

We will always contact your through your preferred contact methods.

DATA OVERVIEW

We will never share your name, email address or any other personal information with any third party unless required to by law or by regulatory bodies. We will use reasonable endeavours to let you know before we do, unless legally restricted.

Any personal data that we retain is subject to review, and is deleted once it is no longer required for a lawful purpose.

LINKS TO OTHER SITES

Our Privacy Policy does not apply to external websites which may be linked from our website or social media. We cannot guarantee the privacy policy of these sites and encourage you to read the privacy statements on other websites that you visit.

YOUR RIGHTS

Under Data Protection Laws:

  • You have the right to request a copy of the personal data that we hold about you free of charge, at reasonable intervals.
  • If you believe that any of your personal data that we are holding is incorrect or incomplete, you have the right to request that we update this data.
  • You have the right to be forgotten and to request erasure of your personal data.
  • You can also request for your data to be transferred directly to another data controller. 

You have the right to complain to the supervisory authority, the Information Commissioner’s Office (ICO) about our data processing activities. These rights may be executed by sending an email to [email protected] or by writing to us at Peace Child International, Future Business Centre, 47-51 Norfolk Street, Cambridge CB1 2LD.

PRIVACY POLICY CHANGES

We may update this policy from time to time by updating this page. If we make significant changes in the way that we treat your personal information, we will make this clear on the website or by contacting you directly.

We have made improvements to this policy so that transparency is at the core of what we do, if you have any questions you can get in touch directly at [email protected].